Data Protection & Privacy

Privacy Policy

Citizen data protection policy in accordance with the Digital Personal Data Protection Act (DPDP) and Maharashtra Government standards.

1. Personal Information Collection

We only collect personal information (such as name, phone number, address, identity proof) when you voluntarily submit citizen services forms (e.g. online complaint, tenant verification, servant verification, feedback). Browsing public sections does not require personal registration.

2. Purpose & Lawful Processing

Information provided by citizens is strictly utilized for police verification, investigative action, maintenance of law & order, and administrative communication. Personal data is never sold, leased, or shared with commercial third parties.

3. Security & India Data Residency

In alignment with the Digital Personal Data Protection Act (DPDP Act), all citizen data and submitted documents are encrypted and hosted within India (Mumbai region). Robust access controls and secure protocols safeguard against unauthorized access or breaches.

4. Cookies & First-Party Analytics

This portal uses essential first-party session cookies and anonymous telemetry solely to measure portal health, load performance, and visitor traffic. No third-party ad tracking or behavioral profiling trackers are used.

Data Grievance Redressal: Office of the Superintendent of Police, Palghar | Email: sp.palghar@mahapolice.gov.in